01
Monitoring & logging
We see it when something goes wrong — often before you do. Fully logged, so we know quickly what's going on.
- 24/7 monitoring
- Alert on failure
- Fully logged
01 / ServicesSupport · Maintenance
We run it in production with you, and keep improving it.
Shipping software isn't the finish line. We keep your systems running with monitoring and logging, fix what breaks and keep developing — with an SLA that fits your business.
02 / What you get
Running, watched and always better.
02
Ongoing development
Your system grows with you. We pick up new wishes in fixed rhythms, without having to rip everything up.
- Fixed development rhythms
- Small releases
- A system that grows
03
SLA to measure
Response times and guarantees that match how critical the system is to you. No standard contract you don't need.
- Agreements to measure
- Clear response times
- No surprises
03 / When this pays off
Sound familiar? Then this is for you.
- You had software built, but no one is watching it now.
- You only notice a failure when a customer or staff member calls.
- Ongoing development stalls because there's no fixed rhythm for it.
- You want certainty about response times without a bloated contract.
- Your current supplier responds slowly or leaves you in the dark.
04 / Technology
Watched with stable, well-known tooling.
- Grafana
- Sentry
- Uptime monitoring
- Docker
- GitHub
- Your own hosting
- Status alerts
- Log trails
05 / Frequently asked
What you want to know about support & maintenance.
Q1Do you also take over software built by someone else?
Yes. We do a code review to assess the state of the system, then take over maintenance. We're honest about what we find and what it means for the SLA.
Q2What does a tailored SLA mean — how fast do you respond to a failure?
We align response times to how critical the system is to your business. A critical production outage is handled differently from a feature request — all laid down in clear agreements.
Q3How does ongoing development work — can I request individual changes?
Yes. Small changes can be requested individually; larger wishes are scheduled into fixed development rhythms so releases stay manageable. No surprises on the invoice.
Q4Do I keep the code and can I switch to another party?
Always. The code lives in your own repository and is fully documented. You're not tied to us — switching to another maintainer is possible at any time.